At House of Wish, we want you to love your shopping experience with us. If you are not completely satisfied with your purchase, we offer a simple 7-day return policy.
Return Conditions:
- You must request a return within 7 days of receiving the product.
- The product must be unused, unwashed, and in original condition.
- Tags, labels, and packaging must not be removed.
- Products showing signs of use or missing tags will not be eligible for return.
Refund Process:
- Once we receive and inspect the returned product, we will process your refund.
- Refunds will be made either to your original payment method or credited to your wallet on our website, as per your choice.
- Refunds are usually processed within 5-7 working days after we receive the product.
How to Request a Return:
- Contact our support team at 97113138864.
- Provide your order ID, reason for return, and clear pictures (if required).
- Our team will guide you through the return process.
Important:
- Returns that do not meet our policy will not be accepted.
- Shipping charges (if any) are non-refundable.